Business Process Specialist

Posted: 04/13/2025
Government

Division Name APH Office of the Director
Minimum Qualifications
  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.
  • Experience may be substituted for education up to a maximum of four (4) years.
    Licenses or Certifications:
None
Notes to
Applicants		 Position Overview
Austin Public Health Department is hiring a Business Process Specialist. This position is in the APH Office of the Medical Director.

This position will be responsible for the following:
  • Assist the Medical Director with planning, organizing, and coordinating meetings, orientations, and activities.
  • Manage OMD Intern onboarding, program development, program coordination, and execution, verify completion of CBI, training, and completion of the project final presentation and report.
  • Complete emergency preparedness training and other COA training as needed.
  • Collaborate across the department with other divisions to coordinate meetings on projects as assigned by the Medical Director.
  • Collaborate with other city departments to work on the citywide strategic plan and develop a public health index that analyzes and maps complex data sets to provide leadership with information for decision-making.
  • Collaborate with external partners and plan meeting agendas and presentations for the Citywide Maternal Health Equity Collaborative.
  • Prepare presentation slides for the Medical Director’s presentations to policymakers and external stakeholder groups, partners, or other external entities.
  • Facilitate and coordinate the Research Review Committee and represent the committee at events and meetings
  • Other projects and related duties as needed.
   
Preferred Qualifications
  • Demonstrated experience with data analytics.
  • Demonstrated experience with equity research and analysis.
  • Demonstrated experience gathering information, including data, published studies, and journal articles about barriers faced by historically marginalized communities.
  • Demonstrated experience conducting program and project evaluations and drafting reports on findings.
  • Ability to travel to more than one work location.
Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.



1. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas.
2. Develops and maintains databases to support data analysis and research findings for business projects.
3. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements.
4. Write reports that summarize findings, data collection techniques, implementation options, etc.
5. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status.
6. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives.
7. Facilitates and documents meetings, action items, and processes using flowcharting methodologies.
8. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.



 
Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of business strategies, objectives, planning, development and management processes and process improvement
• Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling
• Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes
• Knowledge of performance measures, quality improvement programs and project management methods
• Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic
• Skill in using computers and related software applications
• Skill in data analysis and problem solving
• Ability to quickly recognize and analyze irregular data and situations
• Ability to work independently and with teams
For more information and to apply, visit:  https://www.austincityjobs.org/postings/124343

Business Process Specialist
Austin Public Health